Refund and Exchange Policy

MCM Avenue strives to provide customers with a memorable shopping experience, providing the highest quality gifts, collectibles, home decor and men's apothecary. We understand that, at times, customers may seek a refund or exchange for their purchased goods.

Here is our refund or exchange policy as of October 2024:

NO CASH OR CREDIT CARD REFUNDS. MCM Avenue does not offer refunds via cash or credit card. We have a 7-day exchange policy, meaning you have 7 days from your purchase date to request an exchange.

To qualify for an exchange, your item must be in its original condition—unused, with tags, and in its original packaging. Please also provide the receipt or proof of purchase.

Damages and Defects:
Please inspect your order upon receipt and contact us right away if the item is defective, damaged, or if you received the incorrect item. This allows us to promptly assess and resolve the issue.

If you have any questions or concerns you can reach our management by visiting the store in Tsawwassen (1131 56 St.) or by sending an email to info@mcmavenue.com.