Privacy Policy

Privacy Policy for MCM Avenue

Last updated: October 2024

Introduction
MCM Avenue ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This privacy policy outlines how we collect, use, disclose, and protect your personal data when you visit our physical store in Delta, British Columbia, or shop with us online.

1. Information We Collect
We may collect and process the following information about you:
  • Personal Identification Information: such as your name, email address, postal address, phone number, and payment details, provided when you make a purchase, create an account, sign up for newsletters, or contact us.
  • Usage Data: information about your interaction with our website, including pages viewed, items browsed, and your IP address.
  • Device Information: information about the device and browser you are using to access our site, including device type, operating system, and browser type.

2. How We Use Your Information
We use the personal data collected for the following purposes:
  • Order Processing: to process and fulfill your orders, including shipping and returns.
  • Customer Support: to respond to your inquiries and provide assistance.
  • Marketing: to send updates, promotions, and offers that may interest you if you have opted in to receive marketing communications.
  • Improvement of Services: to enhance our website, in-store experience, and overall service offering.

3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
  • Service Providers: such as payment processors, shipping companies, and marketing platforms to facilitate our business operations.
  • Legal Requirements: if required by law, court order, or to protect our rights, property, or safety.

4. Security of Your Data
We take reasonable precautions and follow best practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Personal Information
We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand how visitors use our site. You can control cookies through your browser settings, but please note that disabling cookies may impact your website experience.

7. Your Rights
In accordance with Canadian privacy law, you have the right to:
  • Access your personal data.
  • Correct any inaccuracies in your data.
  • Withdraw consent for marketing communications.
  • Request the deletion of your data, where applicable.

8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for legal and regulatory reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically.

9. Contact Us
If you have any questions about this privacy policy or wish to exercise your privacy rights, please contact us at:

MCM Avenue
1131 56 St., 
Delta, British Columbia, Canada
Email: info@mcmavenue.com